Yes, our products are thoughtfully crafted with gentle, natural ingredients to support a variety of skin types, including sensitive and mature skin. Our formulations are designed to balance and nourish, catering to diverse skin needs.

To keep your WYLDER products fresh and effective, store them in a cool, dry place away from direct sunlight.

Yes, WYLDER products are thoughtfully packaged using recyclable glass and fully recyclable boxes, made from recycled materials. Sustainability is at the heart of what we do.

Yes, our formulas are crafted with a high percentage of natural and organic ingredients. We do not use synthetic fillers, harsh chemicals, and unnecessary additives, ensuring pure, nature-powered skincare you can trust.

Yes, all of our products are 100% cruelty-free. We never test on animals or use animal-derived ingredients.

WYLDER products are crafted with gentle, natural ingredients. While many of our formulations are suitable for all ages, we recommend reviewing the ingredient lists and consulting with a healthcare professional if you’re pregnant, nursing, or have specific concerns.

While our products are formulated with gentle ingredients, we understand that sensitivities vary. We recommend reviewing the full ingredient list for potential allergens and performing a patch test before full application. If you have specific concerns, consult with a dermatologist or a health care profesional.

We strive to be transparent about our ingredients. Please review the ingredient list on each product page for detailed information. If you have specific allergy concerns, please contact us at hello@wylderorganics.com.

We carefully source our ingredients from reputable suppliers who share our commitment to sustainability and ethical practices. Our wildcrafted botanicals are sustainably gathered from their natural habitats in Canada and around the globe.

Our products have a shelf life of 1 year once opened when stored properly. We recommend using them within six months of opening for optimal freshness and efficacy.

Our products are crafted with care, so availability can take time. If the product you’re looking for is out of stock, you can sign up with your email on the product page, and we’ll notify you as soon as it’s back.

Yes, we love sharing a little extra with our WYLDER community. Join our email list to enjoy exclusive promotions, early access to new launches, and special offers.

We’re happy to offer promotions, but only one promo code can be applied per order.

If you missed applying your discount code and your order hasn’t shipped, contact us at hello@wylderorganics.com. We’ll be happy to assist by canceling your order so you can place it again with the code applied.

Our gift cards are available as a digital code, delivered by email for easy sharing.

Once your order ships, we’ll send you a tracking link by email.

If you need to update your order, contact us athello@wylderorganics.comas soon as possible. We’ll do our best to assist before your order ships. Unfortunately, once your order has shipped, we’re unable to make changes.

We offer complimentary shipping on orders over $125 (before taxes and after discounts). For orders under $125, a flat rate of $15 applies.

For International orders, reach out to us at hello@wylderorganics.com. You will receive an invoice including total cost including shipping costs.

CANADA
At WYLDER, we craft products to support your rituals of care and connection. If something doesn’t meet your expectations, we’re here to help.

We accept returns of new or gently used products, with at least 75 percent remaining, within 30 days of purchase for a full refund. To begin the return process, please email us at hello@wylderorganics.com with your order details. Please note that original shipping fees are non-refundable, and returns of significantly used products may not qualify for a refund.

Eligibility
Our refund policy applies only to products purchased directly from our website. For items purchased at retail locations, we recommend contacting the store directly for assistance. Sale items are final and cannot be returned.

USA & International Orders
At this time, all sales for USA and international orders are final.

Yes! Learn more about The WYLDER Ritual Subscription program here.